IT Technician

IT Technician- 12 Month Contract

Excellent opportunity for an IT Technician to join a thriving company in Co. Galway.
The IT Technician will be responsible for providing a high level of technical support to Production Units on equipment PC hardware & software systems.
Key Responsibilities:

  • Demonstrate understanding and compliance with quality and EH&S procedures.
  • Troubleshooting, repair and recovery of PC hardware & software systems.
  • Management of site Manufacturing Active Directory.
  • Configuration & administration of sites Remote Access Software (Dameware).
  • Carry out preventative maintenance to reduce downtime & ensure operational continuity.
  • Assist in installation, configuration & testing of OT hardware/software systems.
  • Implement and follow cybersecurity procedures for OT systems.
  • Collaborate with IT for issues relating to OT/IT network interfaces, cybersecurity etc.
  • Carry out up to date back up images using Acronis and implement network patch management for OT systems.
  • Identify and implement continuous improvement initiatives relating to OT systems.
  • Support installation of new OT systems and technologies.
  • Maintain accurate records on Maintenance systems (e.g.: BM RAM, Knowledgebase).
  • Minimise downtime on Equipment, through fast response, effective root cause analysis and good problem-solving techniques.
  • Prioritise high Impacting equipment downtime issues in Production Unit. Issue Incident Reports on these issues as appropriate. Ensure any follow-up activities associated with the issue are documented and closed out effectively.

 
Key Requirements:

  • Level 6 or equivalent Qualified in IT/similar
  • Have 2 to 3 years experience working as a technician troubleshooting PC hardware, software and automated control systems.
  • Knowledge of industrial networks and cybersecurity best practices.
  • Working knowledge of Microsoft Active Directory essential.
  • Hands on experience with Acronis backup/imaging software essential.
  • Configuration & administration of Remote Access Software (Dameware) desirable.
  • Excellent analytical and problem solving skills with a proven track record.
  • Strong interpersonal and communication / presentation skills.
  • Ability to work on own initiative with minimum supervision.
  • A proven history of controls systems debug & upgrade work.
  • Experience in identifying and leading continuous improvement projects.

For further information please contact Loretta Flynn
[email protected]
086-1838380

INDCRG

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Job Details

Galway
16 December 2025
Job ID: 11315

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