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Applications Scientist

Applications Scientist- Diagnostics

Our client a leading Diagnostics company based in Limerick have a requirement for an applications scientist who will provide training & technical support to their customers and distributors in a timely manner. This includes assisting in issues over the phone, on email and also visiting customer sites for equipment installations, customer trials or studies. Due to the nature of travel required for this role, it can be performed from any location within the island of Ireland, following the 6-month training period. This role would ideally suit a Medical Scientist/Biomedical Scientist in a Microbiology or Virology Laboratory.

Key Responsibilities:

  • Provide technical support to customers and distributors in a timely manner
  • Ensure delivery of successful clinical trials and maintain customer service at user sites
  • Work with the service team to assist with equipment requirements including installations, servicing and interfacing of equipment
  • Install equipment/IVD tests/software at end user clinical laboratories
  • Onsite training of end user clinical laboratory customers
  • Execution and documentation of clinical verification studies
  • Troubleshooting of both manufactured and distributed product
  • Documentation and curation of all technical support data in accordance with the company’s quality system
  • Ensure all documentation relating to products are up to date and maintained in accordance with the company’s quality system
  • Review, respond and action customer emails in a timely manner

Experience:

  • BSc in Biological Science, Microbiology, Molecular Biology or similar
  • Good working knowledge of Microbiology and Molecular Biology
  • A minimum of two years’ working in a laboratory setting
  • Full, clean driving license
  • Must be available to travel occasionally in Ireland/UK and overseas including overnight absences
  • Excellent interpersonal, problem-solving and presentation skills
  • Ability to work as part of a team as well as on own initiative
  • Must be able to work in fast paced environment
  • Personal work planning and organisational skills

 

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Job Details

Limerick
16 January 2024
Job ID: 9038

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