Café Team Lead

Café Team Lead – Permanent – Bunratty

About the Role

We are now seeking to recruit an enthusiastic and experienced Café Team Lead in a busy environment for our client based in Bunratty, Co. Clare.  The role involves managing a team, delivering excellent customer service, a good multi-tasking approach, prioritising tasks and ensuring all targets are met or exceeded.   The role requires flexibility. This role report to the Food & Beverage Manager.

Key Areas of Responsibility

The Café Team Lead will be responsible for, but not limited to:

• The day to day running of a busy Café.
• Training and consistent mentoring of all Food and Beverage Assistants.
• Delegating in an efficient manner, ensuring all team members have a clear understanding of their duties, the product offerings, the required standards of food presentation and attention to their workstation and its environment.
• Promoting a positive working environment for all the team.   Optimising opportunities to motivate and enhance performance levels of the team.
• Ensuring all customers receive a warm welcome, providing excellent customer service.
• A robust and practical approach to food safety at all times, while ensuring HACCP and hygiene practices are constantly maintained.
• Creating, managing, and maintaining biweekly staff rosters on company software.
• Weekly Food & Beverage ordering with company suppliers.
• Dealing with any customer comments and feedback in a timely fashion
• Ensuring all customers receive a warm welcome, providing excellent customer service.

Qualifications, Skills, and Experience
 

• • The ideal candidate will be passionate about food and customer service.
  • Must have a proficient knowledge of Microsoft Office suite.
  • Must have hands-on approach, be self- motivated and be capable of multi- tasking.
  • Must have excellent communication and people management skills.
  • Previous working experience in a similar role will be an advantage.
  • Training in HACCP principles is a requirement.

For more information, please contact Eddie with your CV.

Please be aware that your CV will not be shared with anyone outside of CREGG without your express permission.

EJ – 8413

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