Field Service Engineer

Field Service Engineer
Excellent opportunity for a Field Service Engineer to join a thriving company in Limerick.
The successful candidate will be responsible for responding to service call requests by working in professional, efficient and thorough manner for a broad range of clients.

Key Responsibilities:

• Carry out a broad range of coffee equipment repair and preventative maintenance tasks from fault finding to diagnosis, making sure all coffee equipment is left in a good working order.
• Ensure all work carried out meets the correct equipment set up as per agreed specification providing consistent coffee quality to ensure first time fix and customer satisfaction.
• Work proactively with the central call centre, by taking day to day instructions, keeping them updated, so waiting customers are kept informed.
• Comply with all on-site arrival procedures, by making contact with a manager/supervisor on site to introduce yourself and seek permission to commence work on equipment.

Key Requirements:

• Excellent communication & interpersonal skills
• Demonstrates strong problem solving skills with an electrical mechanical background
• Customer Service focussed
• Full training will be provided
• Computer literate with a clean driving licence
• Self-motivated with a flexible approach to work, location and hours. (Required to work 1 in 4 weekends)

For further information please contact Eddie Jennings
[email protected]
061-363318

INDCRG