Customer Support & Sales Administrator

Customer Support & Sales Administrator
CREGG are seeking enthusiastic and organised candidates for this Customer Support & Sales Administrator to join our clients team in North Tipperary. This is a full-time permanent position and will be dealing with customers on a business-to-business basis in the Agricultural Industry. The Customer Support & Sales Administrator will work closely with and report to the Operations Manager.  

Key Responsibilities:

• Answer and manage incoming customer calls, providing a professional first point of contact.
• Create and process sales orders accurately in the internal system.
• Prepare clear pricing and follow up with customers as needed.
• Manage and respond to website enquiries in a timely manner.
• Process website orders end-to-end, ensuring fulfilment.
• Update and maintain the web shop (product details, pricing, images, and stock status).
• Collaborate with colleagues in Sales, Supply Chain, Parts, and Operations to resolve queries and deliver great service.
• Maintain accurate records and contribute to continuous improvement of processes.
• Other projects or tasks on an ad-hoc basis.

Qualifications and Skills:

• Excellent communication and interpersonal skills.
• Strong computer literacy (e.g., order entry, email, spreadsheets).
• Team player with a proactive attitude.
• High attention to detail and accuracy.
• Good knowledge of Agri sector products & machinery is desirable.
• Prior experience in customer service, sales admin, or order processing is an advantage.

 
For more information, please contact Gary ([email protected]) with your CV.
 
Please be aware that your CV will not be shared with anyone outside of CREGG without your express permission.
 
GC – 11071
INDCRG