Customer Service Advisor – Evenings

CREGG Recruitment are working with our client, based in Ballybrit, Galway, in hiring full time/permanent Customer Service Advisors. 

Our client is an international medical device company.

Please note this is an EVENING SHIFT role.

Responsibilities as Customer Service Advisor:

• Responding to customer and employee questions/concerns in an efficient and effective manner and resolving issues which customers might have.
• Maintaining knowledge of the company's facilities, websites, products, promotions, policies, and procedures.
• Representing the company in a professional, courteous, and efficient manner.
• Complete documentation to in-house standards and be compliant with all in-house procedures.
• Reporting to the Customer Service Team Leader.

Hours of Work – Evening Shift:

• Monday – Friday
• 17:00 – 01:00

Salary:

• €33,600 per year (inclusive of shift allowance)

Job requirements:

• Fluency in spoken and written English.
• Minimum 2 years’ experience working in a Call Centre or Customer Service department.
• Strong communications skills.
• Excellent telephone and customer service skills.

Contract Type:

• Full time (39 hours per week)
• Permanent (after completed 6 month probation period)

We are interested in meeting candidates who are available with up to 2 weeks' notice.

If you are interested to work as Customer Service Advisor, please apply with your CV.

INDCRG