Operations Manager

Job Purpose:
Our client is seeking an experienced and driven Operations Manager to lead and scale the day-to-day operations across their solar PV and heat pump divisions. This is a key leadership role within the business, responsible for building strong operational structure, improving delivery performance, and supporting the company’s next phase of growth. The successful candidate will take full ownership of operations, implement systems and processes, and develop a high-performing team, enabling the CEO to step back from daily operational involvement and focus on strategic growth.

Key Responsibilities:

• Lead day-to-day installation operations and ensure projects are delivered safely, efficiently, and to a high standard.
• Manage and develop installation teams, surveyors, and support staff.
• Improve operational processes, scheduling, and resource planning.
• Monitor KPIs, productivity, quality, and customer satisfaction.
• Work closely with sales, design, procurement, and administration teams to ensure smooth project delivery.
• Reduce delays, rework, and customer issues through strong operational control.
• Support the growth and integration of the heat pump division.
• Oversee supplier coordination, logistics, and material availability.
• Drive continuous improvement across all operational activities.

Experience:

• Proven experience in an operations management role within construction, renewables, or similar industry.
• Strong background in solar PV, heat pumps, or mechanical/electrical installation environments.
• Experience managing field-based teams and multi-site operations.
• Strong leadership and people management skills.
• Highly organised and process-driven.
• Practical problem solver with hands-on approach.
• Ability to build and implement systems from scratch.
• Strong communication and stakeholder management skills.
• Ability to operate independently and take ownership.
• Leads by example and is willing to be hands-on when required.

**This role offers a clear pathway for progression as the business scales. Subject to performance and achievement of agreed milestones, there is potential to progress into a senior leadership position, including Operations Director.

Contact Fiona Fitzsimons for a confidential chat: [email protected]

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