Trade Counter Sales Associate

CREGG are currently recruiting for a detail-oriented and enthusiastic Trade Counter Sales Associate for our client, a market leading retailer in the building supplies sector. This is a full-time, permanent position, based in their Galway store. The Trade Counter Sales Associate will be responsible for building relationships with customers, solving problems and advising customers to best assist their needs in order to maximise all sales opportunities.

Key Responsibilities:

• Be the first point of contact for customers and clients, providing a friendly welcoming approach and offer solutions to their needs.
• Building strong customer relationships and an understanding of their needs.
• Build a knowledge of the product inventory to best advise customers, full training and onboarding will be provided.
• Take incoming customer queries and assist with requests and sales.
• Maximizing opportunities to upsell with each customer interaction.
• Maintaining a well merchandised Store/Shop area, inform Supervisor or Manager in their absence when stock levels are getting low.
• Assisting with cycle counting and stock taking.
• Liaising with the Warehouse and Yard staff to help fulfil incoming orders.
• Completing ‘Specials’ orders for customers, contacting the suppliers, agreeing carriage, cost prices and delivery, and completing the sale on the ERP system.
• Liaising with Transport and Security Coordinator prior to agreeing delivery schedule with customers.
• Respond to customer queries and liaise with other departments as needed.
• Assist with other ad hoc tasks as required.

Qualifications and Skills:

• Previous experience working in a customer service, sales or retail position.
• A good knowledge of DIY products and building materials would be desirable.
• Excellent communication and interpersonal skills.
• A positive can-do attitude.
• Be computer literate and experienced in using IT system.
• A willingness to learn new products and systems.

Offer: Competitive salary on offer for the successful candidate plus the following benefits:

• Contributory Company Pension
• Employee Discounts
• Performance Bonus
• Paid Maternity/Paternity Leave
• Bike to Work
• Parking available on site
• Further Education Support
• Employee Assistance Program
• Big focus on Training & Development
• Career path

For further information, please contact Barry ([email protected]) with your CV.
 
Please be aware that your CV will not be shared with anyone outside of CREGG without your express permission.
 
INDPERM