Operations Manager

Our client, a well-established and growing company in the renewable energy/solar industry are now seeking an Operations Manager to lead and scale their day-to-day operations across their solar PV and heat pump divisions. This role is suited to a hands-on operations leader who can bring structure, drive execution, and play a key part in scaling a growing renewable energy business.

Location: Shannon, Co. Clare
Reports To: CEO
Type: Full-time, Permanent – Office/Site Based.

Role Overview: This is a key leadership role within the business, responsible for building strong operational structure, improving delivery performance, and supporting the company’s next phase of growth. The successful candidate will take full ownership of operations, implement systems and processes, and develop a high-performing team, enabling the CEO to step back from daily operational involvement and focus on strategic growth.

Key Responsibilities:
1. Operational Leadership & Ownership

• Take full responsibility for day-to-day operations across all installation activities.
• Ensure projects are delivered on time, to a high standard, and in line with company targets.
• Act as the central point of accountability for operational performance.

2. Process & System Development

• Design, implement, and continuously improve operational processes (SOPs).
• Introduce structured workflows across survey, design, scheduling, installation, and handover.
• Ensure consistency and standardisation across all teams.

3. Team Management & Development

• Lead, manage, and develop installation teams, surveyors, and support staff.
• Build strong team culture based on accountability, quality, and respect.
• Identify training needs and implement development plans for staff.
• Develop team leaders to ensure scalable growth.

4. Installation Performance & Growth

• Increase daily installation capacity in a controlled and sustainable manner.
• Improve scheduling efficiency and resource allocation.
• Reduce delays, cancellations, and rework.  

5. Quality Control & Customer Experience

• Ensure high standards of installation quality and compliance.
• Reduce customer complaints through better planning and execution.
• Oversee post-installation processes and continuous improvement based on feedback.

6. Reporting & Performance Management

• Establish clear KPIs and performance tracking systems.
• Provide structured weekly and monthly reports to senior management.
• Monitor key metrics such as install completion rates, call-backs/snagging, customer satisfaction, team productivity etc.

7. Cross-Department Coordination

• Work closely with sales, design, and administration teams to ensure alignment.
• Ensure accurate handover from sales to operations.
• Resolve any issues between departments and maintain smooth communication.

8. Heat Pump Division Development

• Support the growth and structuring of the heat pump installation division.
• Build teams, processes, and delivery capability in line with market demand.
• Integrate solar and heat pump operations for a seamless customer offering.

9. Supplier & Logistics Management

• Oversee procurement coordination and material availability.
• Improve supply chain reliability and delivery timelines.
• Explore opportunities to improve logistics efficiency.

10. Continuous Improvement

• Identify operational inefficiencies and implement practical solutions.
• Use data and feedback to drive ongoing improvements.
• Foster a culture of learning and accountability across the team.

Skills & Experience Required:

• Proven experience in an operations management role within construction, renewables, or similar industry.
• Technically minded individual with an electrical background. You will ideally be a qualified Electrician or Electrical Engineer.
• A background in solar PV, heat pumps, or mechanical/electrical installation environments would be desirable.
• Experience managing field-based teams and multi-site operations.
• Strong leadership and people management skills.
• Highly organised and process driven.
• Strong communication and stakeholder management skills.
• Data-driven mindset with strong analytical and reporting skills.
• Experience with using CRM systems and operations/sales tools.

Offer: Attractive salary, bonus and benefits package on offer including company vehicle for the successful candidate.

* This role offers a clear pathway for progression as the business scales. Subject to performance and achievement of agreed milestones, there is potential to progress into a senior leadership position, including Operations Director.

INDPERM