Office Administrator

Our client, a growing & reputable financial services company nationwide, are now looking to hire an Office Administrator to join their team based at their Head Office in North Co. Galway.

Location: North Co. Galway (approx. 50kms from Galway city) – fully onsite role. This role would be best suited to someone who is based in the Galway, North/East Galway, Roscommon, Mayo or Athlone region and within commutable distance to our clients’ offices.
Hours of work: Onsite – Monday to Friday 9am – 5pm or 9:30 – 5:30pm.
Reporting to: Office Manager

Responsibilities include:

• Processing of new business applications in Pension, Life Assurance, and Investments.
• Checking of policy documentation to ensure they are accurate as per the original application and sending directly to clients.
• Maintaining correct and up to date data on CRM system.
• Responsible for actioning policy alterations and follow-ups with life companies to ensure they are carried out correctly and in a timely manner.
• Deliver a consistently high level of service by telephone and email to all customers to contribute proactively to the retention of existing business.
• Provide a high standard of administrative support to Sales and Management teams.
• Provide support to the Office Manager by delivering team stats, pipeline overview and technology enhancements.
• General administration duties. E.g. scanning, answering of telephones, post, etc.
• Ad hoc duties as required.

Skills & Qualifications required:

• QFA/APA qualification is desirable but not essential.
• Previous administration experience in the Life and Pensions industry a benefit.
• Excellent communication skills.
• Highly self-motivated and able to work on own initiative.
• Strong IT skills with good proficiency across the MS Office suite.
• Strong organisational skills and excellent attention to detail is a must.
• Experience in working in a fast paced, busy office environment.

Offer:
This is a full-time permanent role, based on site in our client’s Head office in North Co. Galway. Competitive salary and benefits on offer. There is also good opportunity for career progression on offer for the successful candidate.
If you don’t already hold the QFA qualification, you will be required to sit and pass their QFA exams which our client will cover the cost of. The passing of exams will also result in a salary review.

INDPERM